Spencer Aircraft will accept returns of unused, resalable product with the original packaging and all components and instructions, accompanied by the original invoice, for up to 30 days from the date of purchase for a full refund or credit of the sales price.
DVDs, CDs, Blu-ray discs, audiotapes and video tapes must be returned unused and unmarked in original packaging to be eligible for return.
Headsets and electronic items must be returned in resalable condition within 7 days, complete with the original packaging and all components and instructions, accompanied by the original invoice in order to receive refund, credit or exchange. After 7 days, headsets and electronic items must be returned to the manufacturer.
A 25% restocking fee will be applied to all items that returned after the return policy date and/or are missing any components or original packaging.
Special Order products are subject to approval by Spencer Aircraft Management under the same basic terms with a 50% restocking fee.
All sales on Clearance/Markdown items, cut wire, hose or tubing & tinted paints are final.